We are sorry you have received the incorrect item!
Please let us know which item is incorrect by Submitting A Request. Include your preferred resolution on the form; we are happy to send out a replacement, or we can offer a refund, or a credit note with free shipping code.
All replacements will be sent out with Australia Post Express Post.
To make it easier to send us back the incorrect item, we have partnered with Australia Post to make your gorman return easier! Visit https://return.auspost.com.au/gorman/ and follow the prompts to lodge your AusPost return for gorman orders. This will generate a FREE returns label for you.
You will need to enter your full 9 digit order number into the order number box.
For your return authorisation (RA) number please enter your order number again.
Or you are welcome to address your return to:
Gorman Online Returns
65 Victoria Crescent
Please send the return back to us in a secure bag, and we ask that you also include a completed Returns Form, which will inform us of your preferred resolution.