We’re happy to help with any difficulties you may be experiencing when trying to apply a promotion to your order. 

Promotion Has A Code 

We are sorry your code is not working! 

The most common reasons this may occur are that the promotion has already ended, or your order does not meet the terms and conditions of the promotion. You can find the specific T&Cs of your code either with the original email you received the code in, or here for site-wide promotions. 

If the promotion is still ongoing, and your order meets all of the T&Cs, please Submit A Request to let us know! Provide your specific code, and any relevant screenshots of the code not applying, and we’ll help resolve this for you. 

Promotion Does Not Have A Code

Many of our advertised promotions do not have codes! These promotions are applied automatically, normally already calculated into the listed price of the item for your convenience. If a promotion should be applied at checkout, this will be specified in the promotion email you received, and the T&Cs of the promotion.